Terms of Service

By accessing and using this website, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

Acceptance Of These Terms

To access the Site or purchase any Product, you represent and warrant that all of the following are true:

1. You are at least 21 years of age (or the age of majority in your jurisdiction, if higher) and have the legal capacity to enter into a binding contract
2. You are purchasing for delivery to an address within the 50 United States or the District of Columbia. We do not ship internationally or to APO/FPO addresses at this time.
3. You are not located in a jurisdiction (country, state, or locality) where the purchase, possession, or use of the Products you are ordering is prohibited, and you are not listed on any U.S. government list of prohibited or denied parties (including, without limitation, the OFAC Specially Designated Nationals list).
4. You are a qualified researcher or are otherwise affiliated with a laboratory, academic institution, university, or research-based facility that lawfully uses research chemicals for in-vitro investigation (see Section 9, Researcher Affiliation Warranty).
5. You are purchasing solely for in-vitro laboratory research by qualified professionals and not for resale, distribution, repackaging, relabeling, or administration to any human or animal.
6. All information you provide to us (including name, email, shipping and billing address, and payment information) is accurate, current, and complete, and you will keep it updated.

We reserve the right to refuse service, terminate accounts, cancel orders, and ban purchasers for any reason or no reason, including but not limited to any reason to believe that any of the foregoing representations is or has become untrue.

Research Use Only Designation

All products sold on this site are intended strictly and exclusively for in-vitro laboratory research by qualified professionals. They are not drugs, not dietary supplements, not foods, not cosmetics, not medical devices, and not for human or animal consumption under any circumstances. They are not FDA-approved to diagnose, treat, cure, prevent, or mitigate any disease.

Product Descriptions; No Therapeutic Claims; No Warranty Of Accuracy

We attempt to describe our Products accurately, including their chemical identity, mass, purity, sequence (where applicable), and storage requirements. However, we do not warrant that any Product description, specification, image, chemical characterization, certificate of analysis, price, availability, or other content on the Site is accurate, complete, reliable, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Nothing on the Site should be read as a therapeutic, medical, diagnostic, or efficacy claim. Mentions of structural, functional, or mechanistic properties are included solely to characterize the research chemical being sold and are not claims of effect in humans or animals. If you believe anything on the Site could be interpreted as such a claim, please contact us so we can review and correct it.

Orders, Pricing, Payment, And Taxes

Orders

Your submission of an order is an offer to purchase. No order is binding on us until we have accepted it by sending a shipment confirmation or actually shipping the Product. We may, in our sole discretion, refuse, cancel, limit, or modify any order - before or after acceptance - for any reason, including but not limited to: suspected fraud, prior chargebacks, incomplete or inaccurate information, violation of these Terms, failure to pass our affiliation screening, or a reasonable belief that the order is not for legitimate in-vitro laboratory research.

Pricing and availability

All prices are listed in U.S. dollars and are subject to change without notice. Typographical errors in pricing are not binding on us. If we discover a pricing error after you have placed an order, we may cancel the order and issue a refund of any amount already charged.

Shipping And Risk Of Loss

Shipping terms are described in our Shipping Policy. Unless we agree otherwise in writing, title and risk of loss pass to you when the Product is tendered to the carrier at our facility. Lost, damaged, or stolen packages are handled per the Shipping Policy.

Returns, Refunds, And Cancellations

Cancellations are permitted before the Product is tendered to the carrier and are governed by our Return & Refund Policy.

Once a Product has been handed off to the carrier, all sales are final. Because we cannot verify chain of custody, storage conditions, or contamination once a research chemical leaves our facility, we do not accept returns. Refunds for verifiably lost or wrong-shipped Products are handled per the Return & Refund Policy.

Researcher Affiliation Warranty

You represent and warrant that you are affiliated with a laboratory, academic institution, university, or other research-based facility, or are otherwise a qualified professional, in each case lawfully engaged in in-vitro research with the Products being purchased.

We reserve the right, at our sole discretion, to conduct reasonable due-diligence screening to verify the accuracy of the information you provide - including, for example, requesting affiliation documentation, cross-referencing public registries, or contacting the institution you identify. We may delay, condition, or refuse fulfillment of any order pending the outcome of such screening.

Regulatory Compliance - FFDCA, TSCA, And Controlled Substances

You further represent, warrant, and covenant that you will comply with all federal, state, local, and foreign laws, regulations, and guidance applicable to your purchase, possession, handling, storage, use, and disposal of the Products, including without limitation:

• the Federal Food, Drug, and Cosmetic Act (the “FFDCA”), including Sections 404, 505, and 512, and the prohibition on introducing adulterated or misbranded articles into interstate commerce;
• the Toxic Substances Control Act (“TSCA”) - you are solely responsible for determining whether a Product is on the TSCA inventory and for complying with any applicable TSCA requirements in your jurisdiction and use case;
• the Controlled Substances Act and any analogous state or local scheduling rules;
• OSHA, GLP, GMP, and any other standards governing laboratory safety, hazard communication, storage, and disposal applicable to your facility;
• U.S. export control laws, sanctions (including OFAC), and anti-boycott regulations.

Prohibited Uses

You agree that you will not:

• use, consume, ingest, inject, inhale, apply to, or otherwise administer any Product to any human being or animal;
• resell, re-sell, re-brand, repackage, relabel, or redistribute any Product in any form;
• combine, compound, dilute, reconstitute, or formulate any Product for administration to any human or animal;
• make any therapeutic, medical, diagnostic, or efficacy claim about any Product, whether in marketing, product reviews, social media, or any other channel;
• use any Product in a manner inconsistent with applicable federal, state, or local law;
• remove, alter, or obscure any label, lot number, or identifier on any Product;

Account Registration And Security

Some features of the Site require you to register an account, which we provide through a third-party identity provider (Clerk). You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access. We are not liable for any loss or damage arising from your failure to protect your credentials.

You may not create multiple accounts, share an account with another person, or transfer your account to another person. We may suspend or terminate your account at any time, with or without notice, for any reason consistent with these Terms.

A Intellectual Property

The Site and all of its content - including text, graphics, logos, icons, images, photographs, product descriptions, certificates of analysis, software, and the arrangement and compilation of the foregoing (collectively, the “Site Content”) - is owned by us or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. “Ascend Bio Labs” and our logos are our trademarks; all other trademarks are the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site Content solely for your personal research evaluation of Products. You may not copy, reproduce, distribute, publish, sell, license, create derivative works from, publicly display, or otherwise exploit any Site Content without our prior written consent, except for normal in-browser caching and a single printed copy for your personal reference.

User-Generated Content

If you submit reviews, comments, questions, images, or other content to the Site (“User Content”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media now known or later developed, for any lawful purpose, without compensation to you.

You represent that you own or have the necessary rights to the User Content you submit, that it does not violate the rights of any third party, and that it does not make any prohibited claim (including any therapeutic, diagnostic, or efficacy claim about any Product). We may, but are not obligated to, review, moderate, edit, or remove User Content at any time for any reason.